Cookie Policy

Last Updated: January 2025

We use tracking technology on syncnetcom.com because it helps us understand how people actually use our site. Not in some abstract way — we see which pages get the most attention, where visitors spend time, and what might be confusing them.

This document explains what we track, why we do it, and how you can control it. We're not fans of unnecessary complexity, so we've kept this straightforward.

What Are These Tracking Technologies

Most people call them cookies. They're small text files that get stored on your device when you visit websites. Think of them as tiny notes that help the site remember you.

Some cookies stay around for years. Others disappear the moment you close your browser. We use both kinds depending on what we're trying to accomplish.

Beyond traditional cookies, we also use pixel tags and local storage. Different tools for different jobs, but they all serve the same purpose — making the site work better.

Types We Actually Use

Essential Functions Required

These keep the site working. They remember your session, handle security, and make sure forms don't break. You can't really turn these off without breaking things.

Preference Storage Optional

We remember small choices you make — language settings, layout preferences, that sort of thing. Nothing critical, just convenience features that save you from repeating yourself.

Usage Analytics Optional

This is where we learn what works and what doesn't. We track page visits, time spent reading, and where people click. All anonymous — we're interested in patterns, not individuals.

Marketing Tools Optional

Sometimes we show ads or track campaign performance. These help us understand if our marketing actually reaches the right people. You can disable these without affecting the core site.

Why We Track This Stuff

Here's what we actually do with the data:

  • Figure out which service pages get the most interest so we can improve them
  • See where visitors get stuck or confused in the contact process
  • Understand if people prefer mobile or desktop when researching app development
  • Track how long it takes someone to decide whether we're the right fit
  • Measure if our blog posts actually help people or just take up space
  • Remember login states for clients who use our project portals

Specific Technologies We Deploy

We use Google Analytics for traffic analysis. It tells us basic stuff like visitor counts and popular pages. Session duration too, which helps us know if content is engaging or just filling space.

For clients working with us on projects, we maintain secure session cookies that keep you logged into project dashboards. These expire after periods of inactivity for security.

Marketing pixels from platforms like LinkedIn sometimes appear when we're running campaigns. They help us understand if our targeting makes sense or if we're just shouting into the void.

Taking Control Of Your Data

Every modern browser lets you manage cookies. The process varies, but the basic idea stays the same across all of them.

Chrome

Settings → Privacy and Security → Cookies and site data. You can block everything, allow everything, or get granular about specific sites.

Firefox

Options → Privacy & Security → Cookies and Site Data. Firefox offers decent privacy controls by default and lets you customize from there.

Safari

Preferences → Privacy → Manage Website Data. Safari blocks most third-party tracking automatically but you can adjust the settings.

Edge

Settings → Cookies and site permissions → Manage and delete cookies. Similar to Chrome since they share underlying technology.

What Happens When You Block Cookies

The site will still load. You can read our content, view our services, and contact us. But some features might not work smoothly — forms might ask you to re-enter information, preferences won't stick between visits, and we won't know if our content actually helps anyone.

We won't guilt you about it though. Your browser, your rules.

How Long We Keep This Data

Session cookies disappear when you close your browser. Persistent cookies stick around longer — usually between 30 days and 2 years depending on their purpose.

Analytics data gets aggregated and anonymized pretty quickly. We keep trends and patterns but individual session details fade into statistical noise within weeks.

If you create an account for project collaboration, we keep your preferences until you delete your account or ask us to clear them.

Updates To This Policy

When we change how we handle tracking, we update this page. Major changes get announced through our regular communication channels, but you should probably check back occasionally anyway.

We try to simplify rather than complicate, so updates usually mean we're removing unnecessary tracking rather than adding more.

Questions About Our Tracking

Reach us at help@syncnetcom.com or call +66 35 243 852

4 Sukhumvit 97/1 Alley, Bang Chak, Phra Khanong, Bangkok 10260, Thailand